INFORMATION FOR OUR INTERNATIONAL CUSTOMERS

We´re very happy that you´re interested in our yarns or/and other products. Since the website is in german, you might have some questions about shipping, taxes or other things.

 

First of all: If you´re unsure or want information about any product on our website (including custom colourways) and just can´t find the information you need, please feel free to contact me anytime. I´m always happy to help! :) You can find the contact info under "Kontakt" or just drop me a DM on Facebook (Kraken Yarns) or Instagram (@krakenyarns).

 

Our yarns are ALL mulesingfree, some qualities are manufactured in Germany, some in Great Britain, some in Austria.

I will translate the information about our different yarn qualities within the next days.

 

How high are the shipping costs? - Shipping costs are 6,99€ up to 0,5kg worldwide. The package is insured and trackable!

 NOTE: DUE TO COVID-19  SHIPPINGCOSTS ARE INCREASED OUTSIDE GERMANY, PLEASE ASK OR CHECK OUR SHIPPING CONDITIONS!

Will I have to pay import taxes/customs duties? - For this information I advise you to contact your local customs. I will do my best to label everything properly so you shouldn´t have any difficulties receiving your order. 

 

Do you do wholesale? -  Yes we do, we will gladly send out our portfolio to you :)